What a breath of fresh air it was to work with these folks. There was a question as to whether the part I ordered was the correct part. Instead of just shipping it and hoping for the best they reached out early and prior to shipping to make sure I was getting what I needed. Shipping was fast and they followed up after I received it to make sure it would work for my needs. Awesome small business to work with.

I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.

Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.

Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.

I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.

In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.

I have a Rockwell router model 150M that I purchased almost 50 years ago. The motor cap disintegrated years ago, but was held together with duct tape. Deciding to finally replace it, I found out it is an obsolete part. Found a 88727 cap for a newer Porter Cable from Kauffman ( no one else had it) that actually fit perfectly except for longer #8x32 screws required. Ordered one day, shipped the next day and delivered the very next day.
Kauffman is always going to be my source for all my vintage power tools. The available selection and service is unparalleled!