Once again, Kauffman to the rescue. My 20+ year-old Dewalt Reciprocating Saw plastic “clamshell” broke. I already knew certain wear parts could use replacement (shoe and boot), so I looked up the part numbers on another internet site (that didn’t have the obsolete parts), and Kauffman had everything I needed. After I placed the order, I realized that I needed two additional parts, so I emailed them off-hours, and asked that the order be modified to add the additional parts, and to save me an additional shipping charge. The next morning, everything was taken care of with an easy phone call. Less than a week later, my saw has been repaired by me for half the cost of a new model. Thanks KTR!

I could not be happier, great customer service, shipped fast and worked perfect. I give you a 5 star ratting. Wish more companies could be like yours. What a pleasure do do business with you and your company.

Great Service and emails, Helped me get my older Craftsman (Dewalt) grinder running again that had a (discontinued) switch with a work around that fit perfectly. Also had another part for my sawzall that no one else had. Thanks!