I am so impressed at the level of service and integrity of the team. In my case, a repair was not the right decision but they worked with the manufacturer to determine the correct parts and costs that allowed that decision to be made correctly. They do the right thing to help their customers. I will use them again and again.

I needed a discontinued on/off switch for an older Dewalt trim router, and Kauffman was the only place I could find it. Shipping was fast! Will look to them first for replacement parts.

Rarely am I impressed enough to write a testimonial for a company but Kauffman Family Tool Repair deserves it. Found obsolete parts no one else had. Fast shipping and follow up e-mail. Top notch Company.