Ordered part Wednesday before Thanksgiving, arrived following Monday. Installation & reassembly took 5 minutes. Spent months trying to get Black & Decker service to help me. So glad I found Kauffman Family Tool Repair.

Parts were exactly as specified and what was needed.
Very professional service, excellent communications,
fast & secure shipping. Rely on these folks!!

Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is backup and running with a hard to find part.