Kauffman Tool repair is TRUELY a family tool repair business!! I had been searching months for an obsolete "Locking Collar" for my 30+ year old Milwaukee Magnum Hammer Drill. I was referred by Milwaukee service center directly who could not locate the part for me and offered Phil's number to contact in a last-ditch effort to save this tool. Not only did have the part in stock they adjusted the shipping since it was a used part. The exact, perfect fit, Locking Collar was received in 2 days and enclosed was a few smarties candies for a personal family hardware store touch!! This will be the first place I look for any tool needs going forward!! THANK YOU AGAIN! --- Kenny Mac.

I cannot thank Kauffman Family Tool Repair enough! I needed two small parts for a Delta table saw and while they did not have them in stock, I feel like they dropped everything to try to get me these parts as quickly as possible. Other national retailers said it would take about a month to special order the parts, but Kauffman was able to source the parts and get them in my hands in about a week. Kellie stayed in constant contact with me and even followed up after I received the parts to make sure everything worked out. Despite being a relatively small order, they made me feel like their most valued customer. I’ll definitely go straight to Kauffman for any service or parts needs in the future!