I lost count on how many times Phil and Kellie have helped me with correct parts and missing part numbers. Kellie even gave me links to where I can find the parts when they didn't have any in stock. They are the best!!!

Kauffman Tool repair is TRUELY a family tool repair business!! I had been searching months for an obsolete "Locking Collar" for my 30+ year old Milwaukee Magnum Hammer Drill. I was referred by Milwaukee service center directly who could not locate the part for me and offered Phil's number to contact in a last-ditch effort to save this tool. Not only did have the part in stock they adjusted the shipping since it was a used part. The exact, perfect fit, Locking Collar was received in 2 days and enclosed was a few smarties candies for a personal family hardware store touch!! This will be the first place I look for any tool needs going forward!! THANK YOU AGAIN! --- Kenny Mac.