Very helpful, even called and e-mailed to make sure I was getting the right part I needed. Received my order promptly.
I recommend this company 100%! (Hard to find a vendor that puts your request above sales). Thank You once more!

Needed a replacement nose cone for my dad's old B&D screwgun. Years ago, he had removed it temporarily to be able to reach a screw in a tight corner. My little sister found it on the table and, not knowing what it was, threw it out. We learned what she had done right after the city picked up our trash. There's been bad blood in the family ever since. Tried buying dad a new screwgun, but nothing doing. He says, "Modern tools are weak!" (He's got a point...) I looked everywhere for a replacement and the folks at Kauffman were the only outfit that still sold parts for such an old tool. The part was shipped and arrived 2 days later, just in time for dad's birthday. Some of the best customer service I've ever seen! We tried the nose cone out on the old screwgun. Fits like a glove! My dad is overjoyed. He's super excited to do the drywall in our basement renovation with his fully restored screwgun. Thank you Kauffman!!! Peace reigns in our family once again. =)