I would like to thank Kaufman family tool repair for the exceptional service that was provided to me when my ridgid table saw quit working. They not … read more
I would like to thank Kaufman family tool repair for the exceptional service that was provided to me when my ridgid table saw quit working. They not only gave fast service, it was back to me in one week, they also offered to meet me near my home with it because they were traveling by which saved me an 1 1/2 hours of driving. The level of customer service that they offer is something that is rarely found anymore. They will definitely be my first call in the future and I will recommend them to all my friends. Thanks again.
Kenny Mac
May 23, 2023
Kauffman Tool repair is TRUELY a family tool repair business!! I had been searching months for an obsolete "Locking Collar" for my 30+ year old … read more
Kauffman Tool repair is TRUELY a family tool repair business!! I had been searching months for an obsolete "Locking Collar" for my 30+ year old Milwaukee Magnum Hammer Drill. I was referred by Milwaukee service center directly who could not locate the part for me and offered Phil's number to contact in a last-ditch effort to save this tool. Not only did have the part in stock they adjusted the shipping since it was a used part. The exact, perfect fit, Locking Collar was received in 2 days and enclosed was a few smarties candies for a personal family hardware store touch!! This will be the first place I look for any tool needs going forward!! THANK YOU AGAIN! --- Kenny Mac.
Guest
September 26, 2023
Kauffman had replacements parts for my Milwaukee hammer drill made in ‘92. Very courteous and pleasant to speak with. Very professional!!!