I cannot thank Kauffman Family Tool Repair enough! I needed two small parts for a Delta table saw and while they did not have them in stock, I feel … read more
I cannot thank Kauffman Family Tool Repair enough! I needed two small parts for a Delta table saw and while they did not have them in stock, I feel like they dropped everything to try to get me these parts as quickly as possible. Other national retailers said it would take about a month to special order the parts, but Kauffman was able to source the parts and get them in my hands in about a week. Kellie stayed in constant contact with me and even followed up after I received the parts to make sure everything worked out. Despite being a relatively small order, they made me feel like their most valued customer. I’ll definitely go straight to Kauffman for any service or parts needs in the future!
Glen
July 26, 2021
I have been looking for a switch for a 35 year old Delta Sawbuck for two years.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a … read more
I have been looking for a switch for a 35 year old Delta Sawbuck for two years.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a rabbit out of a hat and found the switch I was looking for. Every now and then you find a small family business that really understands CUSTOMER SERVICE. I can not say how thankful I am for having my Sawbuck in working order again Thank you Kellie & Phil.
Phil H
June 13, 2019
Needed a difficult to find guard for a Bosch hedge trimmer. Part numbers had been superseded by Bosch and no longer available. Kauffman had 1 of … read more
Needed a difficult to find guard for a Bosch hedge trimmer. Part numbers had been superseded by Bosch and no longer available. Kauffman had 1 of the newer part numbers in stock but it was not clear whether it fit. Kellie was very helpful by sending photos and taking measurements to assure a fit before I purchased. I ordered the part on a Tuesday afternoon, it was shipped out Wednesday morning, and I received it Thursday afternoon.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a … read more