Kauffman had the wrench for my Porter Cable router, when it arrived they threw in a Bosch carpenters pencil and two Smarties. This was a total surprise and just goes to show what its like to deal with a family business. I support family business and will buy from them again.

A small plastic part broke on my Bosch 4000 table saw fence, making the fence and saw almost useless.
After much searching I found the part on the Kauffman website (1 in stock) but before I could complete the purchase the web page said the part was out of stock. This didn’t surprise me because nobody seemed to have it.
What did surprise me was the phone call I got from Kauffman family a few days later saying the web page was wrong, and asking did I still want the part?
I didn’t call them back until after closing; they still picked up the phone and shipped the part that evening.
These are really good people. Buy things from them.

Ordered a part on thursday for my old dewalt drill- got it monday and already fixed! Excellent service-would use again and recommend highly (loved the smarties!)