They had parts I couldn't find ANYWHERE else. They went above and beyond to help me get info about obsolete parts I needed. Fast shipping. AMAZING customer service!!!

I conducted a Google search for an obsolete service repair part and found Kauffman. Kauffman Family Tool Repair was very helpful even to the point of giving helpful suggestions on ordering the proper items

The collar/clamp assembly failed on my Porter Cable reciprocating saw. Imagine my disgust to find that the clamp and retaining pin kit is no longer offered by the manufacturer. How many thousands of good saws will be rendered useless by this move? Fortunately, I came across Kauffman's website and found they still had stock of the needed parts. Ordered on a Thursday, had the parts on Monday. Even received a followup email to make sure the parts had arrived safely. Outstanding service from people you can trust. Will definitely turn to Kauffman for my future parts needs. Thank you!!!