Found a Milwaukee Drill discontinued part I was looking for. Ordering process was easy. KFTR keep me updated and made a suggestion to delete an extra part I ordered. I ordered the extra part based on finding another part I could not locate. So they saved me a few bucks vs. just taking a sale. Products arrived well packed and in perfect condition. Thanks for the great service. GJ

AMAZING!! The Kauffman family rocks. They helped with parts and knowledge base info with the repair of my 30yo Ryobi finishing sander. They truly went the extra mile to assist me, first time customer, from Jersey. Customer Service is an understatement. They went above and beyond. Thank you for restoring my faith in family owned businesses. :)

Definitely a Great place to do business, Phil was very knowledgeable and helpful in locating the parts that I needed. I will definitely place them at the top of my list for next time I need a part.