They had parts I couldn't find ANYWHERE else. They went above and beyond to help me get info about obsolete parts I needed. Fast shipping. AMAZING customer service!!!

I have a Keiko hammer drill and the chuck screw broke. The local hardware store doesn't carry reverse screws. Couldn't find anything on the drill. Visited ereplacement parts and they couldn't fine anything. Contacted the company and their response was we don't make that and have no parts. No I just need the screw dimensions. Same response. Took my half of slug down to home depot and figured out is was a 10-32 or M5-.8. Couldn't find anyone who had both of them and anyone who did have both said one of them was on back order. Until I found Kauffman, not only did they have them in stock, but it got here in a couple of days. Wife was happy I could finally put up the hose reel today. I was happy to have my hammer drill back.

Dear KFTR,
Thank you for enabling me to fix my old BOSTICH nailer with parts purchased from you that nobody carries anymore, yet you had them in stock! Besides that, I wish there were more people like you and more businesses like yours to make this world a better place to live. Honest, friendly, helpful, attentive, transparent and professional! I will not hesitate to contact you if I am in need again, and I will definitely highly recommend your Company to my friends in trade. Thanks again and God bless your Family.
P.S.
Thank you also for the bonus, a sweet way to celebrate that my gun is as good as new again :)