Color me satisfied on multiple fronts.

Finding limited satisfaction online for some obsolete parts to fix my Makita palm sander, The Google finds me a source for ALL the parts I needed. Not only did the Kauffman Family have in stock [at a better price] the waggy feet, they also had a good quantity of the cast-from-unicorn-tears specialty screws, at a more than fair price.

Also got some feel-good credit for throwing a bit of $$ toward a small business, instead of spending yet more coin with a faceless, thankless corporation.

(I was not bribed by the candy to post this testimonial.)

Hello Kellie,

Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your company has been an extraordinary one. From my first call to see if you really did have the rare part I was looking for, to the personal confirmation that you did, to the fast shipping, great packaging, and customer follow-up, it all harkens back to by gone days of personal sales and REAL customer service. Consider me a customer for life!

Sincerely,
Tom Walker