Kauffman Tool repair is TRUELY a family tool repair business!! I had been searching months for an obsolete "Locking Collar" for my 30+ year old Milwaukee Magnum Hammer Drill. I was referred by Milwaukee service center directly who could not locate the part for me and offered Phil's number to contact in a last-ditch effort to save this tool. Not only did have the part in stock they adjusted the shipping since it was a used part. The exact, perfect fit, Locking Collar was received in 2 days and enclosed was a few smarties candies for a personal family hardware store touch!! This will be the first place I look for any tool needs going forward!! THANK YOU AGAIN! --- Kenny Mac.

Dremel, since purchased by Bosch, has discontinued producing some on/off replacement switches for some Dremel rotary tools manufactured over 25 years ago.
Kauffman Family Tool had 2 NOS switches in stock and emailed images of both to confirm their correct application. From where I'm sitting no other online company carried this particular rare switch.
Kauffman Family Tool runs an essential business the way most American companies used to operate long before computer algorithms changed the business model and eliminated the emphasis on customer service.
Suffering the humiliation of dealing with a dehumanizing monolith like Amazon is no longer required. Kauffman Family Tool Repair now has that power and it's doubtful Amazon will ever come close.

I was very happy to find that a discontinued part for an old electric sander was available through Kauffman, when I couldn't find it anywhere else. It was shipped promptly and I now have it up and running again. Thanks for helping keep one more device out of the trash!