I broke my switch about 9 months ago and until I found you guys I was dead in the water. There were a number of websites that said they had the … read more
I broke my switch about 9 months ago and until I found you guys I was dead in the water. There were a number of websites that said they had the switch but after inquiring (actually ordering) they all said it was obsolete. So I’m delighted to have found you guys and the switch.
Thanks again for the Personal service it’s much appreciated.
Paul C
May 3, 2023
Excellent people to deal with! Will be the first stop from now on looking for hard to find parts.
Thank you!
William Noll
March 27, 2024
Once again, Kauffman to the rescue. My 20+ year-old Dewalt Reciprocating Saw plastic “clamshell” broke. I already knew certain wear parts could … read more
Once again, Kauffman to the rescue. My 20+ year-old Dewalt Reciprocating Saw plastic “clamshell” broke. I already knew certain wear parts could use replacement (shoe and boot), so I looked up the part numbers on another internet site (that didn’t have the obsolete parts), and Kauffman had everything I needed. After I placed the order, I realized that I needed two additional parts, so I emailed them off-hours, and asked that the order be modified to add the additional parts, and to save me an additional shipping charge. The next morning, everything was taken care of with an easy phone call. Less than a week later, my saw has been repaired by me for half the cost of a new model. Thanks KTR!
Thank you!