Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is backup and running with a hard to find part.

I needed a housing part for a B&D string trimmer and I couldn't find it anywhere. I was afraid it was going to go in the trash, but I found this site and they had the exact part that I needed. It was shipped quickly and fit my trimmer perfectly. I will recommend this company to all of my family and friends looking to repair their tools instead of just throwing them away and buying new. THANK YOU Kauffman Family Tool Repair!!

i had been looking for a discontinued porter cable part without success. I ran across this company after an extensive search and couldn’t believe they had it! i placed my order and it shipped the next day and arrived 2 days later with the nicest note enclosed. I would highly recommend this business and will definitely use them in the future.
JU