I needed a replacement shoe and bracket assembly for my 26 year old Porter Cable reciprocating saw. The part is no longer made and I scoured the internet with the part number. Every lead was a dead end as they were no longer in stock. I found one on Ebay that was rusty and beat up for $60. By sheer luck I came upon your business and sent an inquiry (close to the end of business hours) to see if the part number would match. Within minutes there was a response that staff wanted to confirm and would follow up in the morning. The following morning I received an email with photos of the part and the added good news that there was more than one in stock, and the price was more than fair. The customer service was fantastic and I received the part within 2 days. The Smarties in the box were an added bonus.

After having an issues with the website trying to order a part. someone reached out to us about what we were ordering. They knew who i was before i told them my name, they were very helpful in ordering my part. Once they shipped it they reached back out to see if we received our item. We were very happy with the experience and would happily order from these amazing people again.

Great customer service. I had hard to find old parts that were not too pricey. She treated me like I had a large order. Very good experience. Would be the first place to find replacement parts.