What a great company! Wish there were more stores like Kauffman Family Tool Repair.

I have an old Milwaukee 5935 belt sander from the mid 80’s. One of the bearings on the front drum was shot, rendering the sander useless. Drum would flop around, and the belts wouldn’t stay on. Normally, I’d toss it and get a new one. But this one belonged to my wife’s grandfather. Scoured the Internet to find a bearing. Even reached out to a company to get a quote on machining one out (flanged sleeve bearing) since it’s not a common size. By sheer luck, I happened to come across Kauffman’s website, and lo and behold, they had the exact front drum assembly. Probably the last one available on the planet. And it was only $20!

I emailed, and Kellie was prompt to reply, confirming that the drum assembly did in fact include the bearings, and she sent along a photo. It, and a couple other items for the sander arrived a couple days later, and I couldn’t be happier.

Fast forward, I’m now restoring an old DeWalt compound miter saw (DW708) that the previous owner left outside for a year. A YEAR! Haha. Suffice it to say, Kauffman was the first place I reached out to for parts. While they didn’t have them in stock, Kellie went one step further and called around to find some of the parts.

Kauffman is the kind of place, that if I lived in the area, I’d show up with a box of donuts for the staff every Sunday morning. LOL

Thanks again Kellie! You guys will be on speed-dial.

Needed a replacement nose cone for my dad's old B&D screwgun. Years ago, he had removed it temporarily to be able to reach a screw in a tight corner. My little sister found it on the table and, not knowing what it was, threw it out. We learned what she had done right after the city picked up our trash. There's been bad blood in the family ever since. Tried buying dad a new screwgun, but nothing doing. He says, "Modern tools are weak!" (He's got a point...) I looked everywhere for a replacement and the folks at Kauffman were the only outfit that still sold parts for such an old tool. The part was shipped and arrived 2 days later, just in time for dad's birthday. Some of the best customer service I've ever seen! We tried the nose cone out on the old screwgun. Fits like a glove! My dad is overjoyed. He's super excited to do the drywall in our basement renovation with his fully restored screwgun. Thank you Kauffman!!! Peace reigns in our family once again. =)