I needed a simple part for my 30 year old Black & Decker mitre saw. I found KF Repair showed one on line. I contacted them and Kellie started to … read more
I needed a simple part for my 30 year old Black & Decker mitre saw. I found KF Repair showed one on line. I contacted them and Kellie started to help me and did everything possible to make sure it was the correct one. I ordered it on Saturday and it was in my mailbox Monday. Kellie was great to deal with, so contact her and you'll be in great hands!
Steve
January 25, 2018
Thank you so much for your help today in locating my needed parts, completing the billing and shipping activities, and most of all, your prompt phone … read more
Thank you so much for your help today in locating my needed parts, completing the billing and shipping activities, and most of all, your prompt phone calls to complete this transaction. You provided great customer service and I will highly recommend your company to friends, family and others that are in need of supplies.
Bill C
March 23, 2024
I needed a replacement shoe and bracket assembly for my 26 year old Porter Cable reciprocating saw. The part is no longer made and I scoured the … read more
I needed a replacement shoe and bracket assembly for my 26 year old Porter Cable reciprocating saw. The part is no longer made and I scoured the internet with the part number. Every lead was a dead end as they were no longer in stock. I found one on Ebay that was rusty and beat up for $60. By sheer luck I came upon your business and sent an inquiry (close to the end of business hours) to see if the part number would match. Within minutes there was a response that staff wanted to confirm and would follow up in the morning. The following morning I received an email with photos of the part and the added good news that there was more than one in stock, and the price was more than fair. The customer service was fantastic and I received the part within 2 days. The Smarties in the box were an added bonus.