I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I … read more
I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.
Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.
Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.
I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.
In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.
Mike
February 22, 2019
Part is exactly as shown excellent delivery time. And the peppermint pattie was fresh! Thanks for the great service!
Andy White
March 27, 2024
Needed a blade clamp for an ageing jig-saw and seems kft is the only place on the planet still to stock the part! Kellie was most accommodating and … read more
Needed a blade clamp for an ageing jig-saw and seems kft is the only place on the planet still to stock the part! Kellie was most accommodating and organised shipping to the UK. I am now happily butchering bits of wood once again. Thank you very much Kellie and kft ??. Highly recommended!