Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is backup and running with a hard to find part.

I have been looking for a switch for a 35 year old Delta Sawbuck for two years.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a rabbit out of a hat and found the switch I was looking for. Every now and then you find a small family business that really understands CUSTOMER SERVICE. I can not say how thankful I am for having my Sawbuck in working order again Thank you Kellie & Phil.

Great family company. I searched high and low for a replacement paddle switch on my Milwaukee corded disc grinder. Ordered on a Tuesday evening and it was in my mailbox on Friday.