Hello Kellie,

Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your company has been an extraordinary one. From my first call to see if you really did have the rare part I was looking for, to the personal confirmation that you did, to the fast shipping, great packaging, and customer follow-up, it all harkens back to by gone days of personal sales and REAL customer service. Consider me a customer for life!

Sincerely,
Tom Walker

Searched the internet for an obsolete Ryobi switch and found probably the last one in the country at Kauffman Family Tool Repair. Great communication and Fast shipping. Ordered on a Friday and received on Monday. Thank You.

Outstanding service from order to delivery! I STRONGLY recommend Kauffman Family Tool. Stop this throw-away culture and buy quality products and fix them when they need repair. Kauffman helped me resurrect my Delta Drill Press and Milwaukee grinder with the right repair parts quickly and easily!