I was very happy to find that a discontinued part for an old electric sander was available through Kauffman, when I couldn't find it anywhere else. It was shipped promptly and I now have it up and running again. Thanks for helping keep one more device out of the trash!

Hello Kellie,

Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your company has been an extraordinary one. From my first call to see if you really did have the rare part I was looking for, to the personal confirmation that you did, to the fast shipping, great packaging, and customer follow-up, it all harkens back to by gone days of personal sales and REAL customer service. Consider me a customer for life!

Sincerely,
Tom Walker

Kellie,

Yes, I did receive it. And I thank you for your prompt and good service.

Several other on-line companies said that the blade retainer was “obsolete” or “no longer available”, but you guys had it.

I’m very happy with Kaufman Family Tool Repair.

Sincerely,

Frederick Jeffers