Thank you so much for your help today in locating my needed parts, completing the billing and shipping activities, and most of all, your prompt phone calls to complete this transaction. You provided great customer service and I will highly recommend your company to friends, family and others that are in need of supplies.

I am very impressed with the level of customer service you offer. It is rare that companies take the time and effort to help out and follow up on such a low price order. I will remember you when I need to order the higher cost parts.

Kauffman had the wrench for my Porter Cable router, when it arrived they threw in a Bosch carpenters pencil and two Smarties. This was a total surprise and just goes to show what its like to deal with a family business. I support family business and will buy from them again.