Kauffman Tool repair is TRUELY a family tool repair business!! I had been searching months for an obsolete "Locking Collar" for my 30+ year old Milwaukee Magnum Hammer Drill. I was referred by Milwaukee service center directly who could not locate the part for me and offered Phil's number to contact in a last-ditch effort to save this tool. Not only did have the part in stock they adjusted the shipping since it was a used part. The exact, perfect fit, Locking Collar was received in 2 days and enclosed was a few smarties candies for a personal family hardware store touch!! This will be the first place I look for any tool needs going forward!! THANK YOU AGAIN! --- Kenny Mac.

Needed part for my 18 yr. old cordless drill. 5 other sites did not have one, you did. Screwed up the on-line order. Customer service call took care of it quickly. First place I will check in the future, and thanks for the 2 rolls of smarties.

Purchased a new/sealed from factory, Milw. Belt Sander switch. This new switch was defective. Thank you for trusting that switch was bad and being able to supply a second obsolete switch, so I am back up and running. Wonderful people to deal with.