Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is … read more
Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is backup and running with a hard to find part.
Mark
July 31, 2018
Thank you guys so much, I searched all over the web for that part. It is apparently a discontinued part, so much appreciated you having one in stock.
Mark Lusardi
April 24, 2020
AMAZING!! The Kauffman family rocks. They helped with parts and knowledge base info with the repair of my 30yo Ryobi finishing sander. They truly … read more
AMAZING!! The Kauffman family rocks. They helped with parts and knowledge base info with the repair of my 30yo Ryobi finishing sander. They truly went the extra mile to assist me, first time customer, from Jersey. Customer Service is an understatement. They went above and beyond. Thank you for restoring my faith in family owned businesses. :)