I was looking for a discontinued armature for a Milwaukee impact. I was able to locate one with Kauffman Family Tool. Shipping was immediate and … read more
I was looking for a discontinued armature for a Milwaukee impact. I was able to locate one with Kauffman Family Tool. Shipping was immediate and the communication was excellent. Packaging was also done very well. Great company, will use again should the need arise. Excellent place, thank you!
Guest
February 2, 2023
Hello Kellie,
Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your … read more
Hello Kellie,
Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your company has been an extraordinary one. From my first call to see if you really did have the rare part I was looking for, to the personal confirmation that you did, to the fast shipping, great packaging, and customer follow-up, it all harkens back to by gone days of personal sales and REAL customer service. Consider me a customer for life!
Sincerely,
Tom Walker
William Noll
March 27, 2024
Once again, Kauffman to the rescue. My 20+ year-old Dewalt Reciprocating Saw plastic “clamshell” broke. I already knew certain wear parts could … read more
Once again, Kauffman to the rescue. My 20+ year-old Dewalt Reciprocating Saw plastic “clamshell” broke. I already knew certain wear parts could use replacement (shoe and boot), so I looked up the part numbers on another internet site (that didn’t have the obsolete parts), and Kauffman had everything I needed. After I placed the order, I realized that I needed two additional parts, so I emailed them off-hours, and asked that the order be modified to add the additional parts, and to save me an additional shipping charge. The next morning, everything was taken care of with an easy phone call. Less than a week later, my saw has been repaired by me for half the cost of a new model. Thanks KTR!
Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your … read more