Best mail order part service - exceptional care and follow up communications - a rare find in today’s internet!
Glen
July 26, 2021
I have been looking for a switch for a 35 year old Delta Sawbuck for two years.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a … read more
I have been looking for a switch for a 35 year old Delta Sawbuck for two years.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a rabbit out of a hat and found the switch I was looking for. Every now and then you find a small family business that really understands CUSTOMER SERVICE. I can not say how thankful I am for having my Sawbuck in working order again Thank you Kellie & Phil.
William Noll
March 12, 2024
Found that my kinda old, but trustworthy Dewalt DW987 cordless drill had a cracked case, or “clamshell”. Upon searching for the part from more … read more
Found that my kinda old, but trustworthy Dewalt DW987 cordless drill had a cracked case, or “clamshell”. Upon searching for the part from more mainline parts dealers, found that it was out of stock / discontinued, and I was pretty much out of luck; however, I continued down the list of Google hits, until I found Kauffman. Not only was the part IN STOCK, but was cheaper than list, flat rate shipping was more than reasonable given current shipping rates, and I even went ahead and ordered new brushes to extend its life. A week later, everything is back together and I’m more than satisfied with their service!
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a … read more