I cannot thank Kauffman Family Tool Repair enough! I needed two small parts for a Delta table saw and while they did not have them in stock, I feel like they dropped everything to try to get me these parts as quickly as possible. Other national retailers said it would take about a month to special order the parts, but Kauffman was able to source the parts and get them in my hands in about a week. Kellie stayed in constant contact with me and even followed up after I received the parts to make sure everything worked out. Despite being a relatively small order, they made me feel like their most valued customer. I’ll definitely go straight to Kauffman for any service or parts needs in the future!

You guys are the best! Thank you for the extra time you took over the phone with me to make sure the part I needed for my DeWalt drill would work. In a world full of "I'm so sorry for the inconvenience" working with y'all was pleasantly refreshing. I've created a new contact on my phone with your information for the next time. Thanks again!! Dave