A small plastic part broke on my Bosch 4000 table saw fence, making the fence and saw almost useless.
After much searching I found the part on the Kauffman website (1 in stock) but before I could complete the purchase the web page said the part was out of stock. This didn’t surprise me because nobody seemed to have it.
What did surprise me was the phone call I got from Kauffman family a few days later saying the web page was wrong, and asking did I still want the part?
I didn’t call them back until after closing; they still picked up the phone and shipped the part that evening.
These are really good people. Buy things from them.

I broke my switch about 9 months ago and until I found you guys I was dead in the water. There were a number of websites that said they had the switch but after inquiring (actually ordering) they all said it was obsolete. So I’m delighted to have found you guys and the switch.
Thanks again for the Personal service it’s much appreciated.

Part came in good condition within a timely manner. Was an obsolete part that they had in stock and was very happy with my purchase. Would order again and recommend.