What a great company. They were the only ones that had the part we needed. The price was low and shipping was very fast. When we received the part, in the package was a "special gift" (candy). What a warm and wonderful gesture by this family owned business. You will the first ones we contact for our future needs on the parts you carry. Thank you.

Ordered part Wednesday before Thanksgiving, arrived following Monday. Installation & reassembly took 5 minutes. Spent months trying to get Black & Decker service to help me. So glad I found Kauffman Family Tool Repair.

Thank you so much for your help today in locating my needed parts, completing the billing and shipping activities, and most of all, your prompt phone calls to complete this transaction. You provided great customer service and I will highly recommend your company to friends, family and others that are in need of supplies.