I was looking for a switch for my porter cable trim router. I couldn’t find it anywhere but a Kauffman tool repair. They had it in stock and shipped it out the very next day and it arrived in two days after shipment. I could ask for a better experience than at Kauffman. Thanks so much

i had been looking for a discontinued porter cable part without success. I ran across this company after an extensive search and couldn’t believe they had it! i placed my order and it shipped the next day and arrived 2 days later with the nicest note enclosed. I would highly recommend this business and will definitely use them in the future.
JU

I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.

Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.

Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.

I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.

In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.