Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is backup and running with a hard to find part.

I needed a housing part for a B&D string trimmer and I couldn't find it anywhere. I was afraid it was going to go in the trash, but I found this site and they had the exact part that I needed. It was shipped quickly and fit my trimmer perfectly. I will recommend this company to all of my family and friends looking to repair their tools instead of just throwing them away and buying new. THANK YOU Kauffman Family Tool Repair!!

Thank you so much for the timely and efficient repair. I was stunned to have the repair performed so quickly and at a reasonable cost.

You Will see me again.