What a great company! Wish there were more stores like Kauffman Family Tool Repair.

I have an old Milwaukee 5935 belt sander from the mid 80’s. One of the bearings on the front drum was shot, rendering the sander useless. Drum would flop around, and the belts wouldn’t stay on. Normally, I’d toss it and get a new one. But this one belonged to my wife’s grandfather. Scoured the Internet to find a bearing. Even reached out to a company to get a quote on machining one out (flanged sleeve bearing) since it’s not a common size. By sheer luck, I happened to come across Kauffman’s website, and lo and behold, they had the exact front drum assembly. Probably the last one available on the planet. And it was only $20!

I emailed, and Kellie was prompt to reply, confirming that the drum assembly did in fact include the bearings, and she sent along a photo. It, and a couple other items for the sander arrived a couple days later, and I couldn’t be happier.

Fast forward, I’m now restoring an old DeWalt compound miter saw (DW708) that the previous owner left outside for a year. A YEAR! Haha. Suffice it to say, Kauffman was the first place I reached out to for parts. While they didn’t have them in stock, Kellie went one step further and called around to find some of the parts.

Kauffman is the kind of place, that if I lived in the area, I’d show up with a box of donuts for the staff every Sunday morning. LOL

Thanks again Kellie! You guys will be on speed-dial.

After many many attempts at finding these obselete parts for my Porter Cable 503 belt sander, I was surprised to see that your company actually had them in stock. I was skeptical at first. I plugged in the 1st item and it popped up on your site as being in stock, and the same was true for the next 2 items. Even after your email confirming my ordered, I have to say I was still skeptical because I have been down this road in the past with other parts companies only to have my order cancelled due to "parts are obsolete, no longer available". It was when I got your email that my order has been shipped that I knew indeed the parts were actually in stock. Plus, I just received the parts today and checked it with my sander and yep they are perfect fitting. One other note I have used the same search terms for these parts in the last few yrs and the same sites always pop up...the usual ereplacement parts, toolpartspro,..etc., but for some reason your site popped up this time and I have never seen that before. Needless to say I have put your site on my "bookmarks list". Thank you again and thanks for the candy treat....hehe.

John D

AMAZING!! The Kauffman family rocks. They helped with parts and knowledge base info with the repair of my 30yo Ryobi finishing sander. They truly went the extra mile to assist me, first time customer, from Jersey. Customer Service is an understatement. They went above and beyond. Thank you for restoring my faith in family owned businesses. :)