I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.

Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.

Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.

I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.

In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.

I needed a housing part for a B&D string trimmer and I couldn't find it anywhere. I was afraid it was going to go in the trash, but I found this site and they had the exact part that I needed. It was shipped quickly and fit my trimmer perfectly. I will recommend this company to all of my family and friends looking to repair their tools instead of just throwing them away and buying new. THANK YOU Kauffman Family Tool Repair!!

Sent in my 1990's vintage Porter Cable EHD Screw gun for repair after it stopped working. This repair was completed in a matter of days with the gearing and the clutch assembly checked for lubrication. The labor rate and was very reasonably priced. The owner Kellie kept me notified of the progress and notified me with the tracking information when return shipped to me. A very positive experience and I would highly recommend Kauffman Family Tool Repair!