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Testimonials  

JD
April 22, 2021
Thanks again for coming through with another hard (impossible) to find part. You folks are the best. And as always thanks for the sweet treats. :)
Glen
July 26, 2021
I have been looking for a switch for a 35 year old Delta Sawbuck for two years.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a … read more
Guest
February 28, 2020
Dremel, since purchased by Bosch, has discontinued producing some on/off replacement switches for some Dremel rotary tools manufactured over 25 years … read more
   

Testimonials

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Glen
July 26, 2021
I have been looking for a switch for a 35 year old Delta Sawbuck for two years.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a rabbit out of a hat and found the switch I was looking for. Every now and then you find a small family business that really understands CUSTOMER SERVICE. I can not say how thankful I am for having my Sawbuck in working order again Thank you Kellie & Phil.
Luke
July 11, 2021
Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is backup and running with a hard to find part.
Michael
June 20, 2021
Ordered an On/Off switch for an old Ryobi AH-115 jointer/planer. Pretty sure they had the only one on the planet.
Matt Grat
June 4, 2021
I needed a part for an older Dewalt router that works great. Dewalt discontinued the part. I couldn't fathom junking a router for a stripped wing nut, but a regular wing nut is too wide, but I couldn't find it locally or on any of the tool parts sites that pop up at the top of a google search. I thought, there has to be a small tool shop out there somewhere who has this part in inventory. Finally, after checking about 4 pages of google listings, I came across your site, and you had the part in stock. I have saved your information so I will check with you in the future for parts needs. Thank you for the gospel literature, as well!
Guest
May 24, 2021
Very friendly, professional and honest people, I received my order very quickly and as described and promised. I WILL DO BUSSINESS WITH THIS COMPANY AGAIN. Thank you
JD
April 22, 2021
Thanks again for coming through with another hard (impossible) to find part. You folks are the best. And as always thanks for the sweet treats. :)
Wilson Lynn
March 23, 2021
I wish there were more companies like this in the world. I am currently working on restoring my grandfathers Milwaukee drill. I ordered parts and they called and help me make sure I was ordering what I needed. They are very knowledgeable and helpful. They shipped my order quickly. I will order from them again when the need arises. Thank you
John
March 22, 2021
Thank you again for having these parts in stock and the super fast shipping, and also the candy treat....:)
Bob Dorsey
March 19, 2021
I am so impressed at the level of service and integrity of the team. In my case, a repair was not the right decision but they worked with the manufacturer to determine the correct parts and costs that allowed that decision to be made correctly. They do the right thing to help their customers. I will use them again and again.
Andrew
March 13, 2021
March 13, 2021
After my Harbor Freight miter saw burned up, a friend of mine offered me a Dewalt 12" for free. Said it didn't work. Being a Dewalt , I decided to investigate. Turns out it needed a new armature.
Every site I went too kept saying discontinued , not available.
After extensive searching , I came across this site. They had a matching number. After a few emails and quick responses , it was determined the part I was looking for was the one I needed and found on here.
I had a few other questions and sure enough , they were answered. Even by a phone call.
I highly recommend for any needs that may arise for fixing what needs fixing.
Delivery was fast and packaging was very organized and complete.
Satisfaction Guaranteed !!
Pete
March 3, 2021
Sent in my 1990's vintage Porter Cable EHD Screw gun for repair after it stopped working. This repair was completed in a matter of days with the gearing and the clutch assembly checked for lubrication. The labor rate and was very reasonably priced. The owner Kellie kept me notified of the progress and notified me with the tracking information when return shipped to me. A very positive experience and I would highly recommend Kauffman Family Tool Repair!
R. G.
March 1, 2021
I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.

Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.

Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.

I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.

In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.
Pete
February 20, 2021
Purchased a clutch dog set for my obsolete Porter Cable screw gun. Part was shipped immediately. While ordering on the phone, Kellie looked at the posted shipping charge and said it was too much and only charged 1/2 of that amount. Very honest and reputable people.
Paul
February 5, 2021
Best mail order part service - exceptional care and follow up communications - a rare find in today’s internet!
Dave
December 17, 2020
I have a vintage Porter Cable 8 1/4" circular saw that lost its switch. I searched the web high and low and finally found the part at Kauffman's. The price was fair, the shipping was timely, and the service was fantastic. Great people and great service!
John Dong
November 16, 2020
After many many attempts at finding these obselete parts for my Porter Cable 503 belt sander, I was surprised to see that your company actually had them in stock. I was skeptical at first. I plugged in the 1st item and it popped up on your site as being in stock, and the same was true for the next 2 items. Even after your email confirming my ordered, I have to say I was still skeptical because I have been down this road in the past with other parts companies only to have my order cancelled due to "parts are obsolete, no longer available". It was when I got your email that my order has been shipped that I knew indeed the parts were actually in stock. Plus, I just received the parts today and checked it with my sander and yep they are perfect fitting. One other note I have used the same search terms for these parts in the last few yrs and the same sites always pop up...the usual ereplacement parts, toolpartspro,..etc., but for some reason your site popped up this time and I have never seen that before. Needless to say I have put your site on my "bookmarks list". Thank you again and thanks for the candy treat....hehe.

John D
James P
November 15, 2020
What a breath of fresh air it was to work with these folks. There was a question as to whether the part I ordered was the correct part. Instead of just shipping it and hoping for the best they reached out early and prior to shipping to make sure I was getting what I needed. Shipping was fast and they followed up after I received it to make sure it would work for my needs. Awesome small business to work with.
David Crowley
October 25, 2020
Rarely am I impressed enough to write a testimonial for a company but Kauffman Family Tool Repair deserves it. Found obsolete parts no one else had. Fast shipping and follow up e-mail. Top notch Company.
Nicholas
October 8, 2020
I am very glad I bought from here, it was the lowest price I could find, the shipping was fast, and it was the exact part I wanted. If I ever need any odd parts again, I'll be sure to look here.
John
October 2, 2020
I could not be happier, great customer service, shipped fast and worked perfect. I give you a 5 star ratting. Wish more companies could be like yours. What a pleasure do do business with you and your company.

John R. Hammarlund
Larry Martin
September 20, 2020
Very helpful, even called and e-mailed to make sure I was getting the right part I needed. Received my order promptly.
I recommend this company 100%! (Hard to find a vendor that puts your request above sales). Thank You once more!
Bob
September 1, 2020
Kaufman Family was only source where I could find brush springs & holders for my 37 year old Milwaukee grinder. Quick delivery at fair prices.
John
July 19, 2020
Kaufman Family Tool Repair was the only place I could find the needed parts for my old Rockwell Sawzall. Great service and quick shipping with a reasonable price! Will definitely be doing business with them again in the future!
guest
July 13, 2020
Ordered a part on thursday for my old dewalt drill- got it monday and already fixed! Excellent service-would use again and recommend highly (loved the smarties!)
DC
July 8, 2020
Kauffman Family Tool Repair was the only online store that had all of the parts I needed for my Milwaukee Porta-Band Saw in stock, and they had the best prices. Within a couple of hours of when I placed my order I received an email letting me know that my parts had been shipped. A few days later I had my new parts in hand and was able to repair my saw and get it back in use. Thanks, Kauffman's! If you are looking for parts for any tool, Kauffman Family Tool Repair is the only place you need to look for what you need!
Dennis
July 7, 2020
Part came in good condition within a timely manner. Was an obsolete part that they had in stock and was very happy with my purchase. Would order again and recommend.
Bob S.
July 7, 2020
Absolutely the best service you could expect. Professional , promote service , email questions promptly answered . Very prompt shipping. I hope to do business with again, and will not hesitate to do so! I highly recommend them .
Guest
June 25, 2020
i had been looking for a discontinued porter cable part without success. I ran across this company after an extensive search and couldn’t believe they had it! i placed my order and it shipped the next day and arrived 2 days later with the nicest note enclosed. I would highly recommend this business and will definitely use them in the future.
JU
William W
June 23, 2020
Searched the internet for an obsolete Ryobi switch and found probably the last one in the country at Kauffman Family Tool Repair. Great communication and Fast shipping. Ordered on a Friday and received on Monday. Thank You.
Patricia B
June 19, 2020
I had called and spoken to Kellie about a very hard to get part for a Porter Cable saw. She took a picture of it and made sure it was the right one and it was. This is a obsolete part and this was the only one I could find anywhere. It came in the mail in four days. I will use them again if I ever need anything. Great customer service!
Guest
June 18, 2020
Excellent! Ordered on 06/16, received on 06/18 and the Smarties were a sweet bounus. Kauffman Family Tool Repair has been added to my list of preferred vendors!
Jose
May 29, 2020
Hey just wanted to take a moment to say Thank You for your prompt service. When others did not have what I needed you did. I will use you as my fist choice for future repair parts. Thanks again.
Dave Butler
May 26, 2020
Hi Kellie, The part arrived in Australia about 2 weeks ago. Installed and my machine is up & running. Thanks for the prompt & excellent service. Regards Dave Butler
Ralph S
May 4, 2020
I ordered a couple of pins for my old B+D Cut Saw- No one else had them so I ordered a couple. Order came quickly and they included 2 packs of Smarties..I love Smarties.:-) Well done!
Todd
April 27, 2020
Great service! Had the hard to find part I needed for my Milwaukee sawzall. I appreciate the quick turnaround!
Mark Lusardi
April 24, 2020
AMAZING!! The Kauffman family rocks. They helped with parts and knowledge base info with the repair of my 30yo Ryobi finishing sander. They truly went the extra mile to assist me, first time customer, from Jersey. Customer Service is an understatement. They went above and beyond. Thank you for restoring my faith in family owned businesses. :)
Guillermo Garcia
April 19, 2020
They quickly responded when I had questions on a product and delivered the part supper fast and well packaged. Thanks a gain for the good service in these uncertain times.
Guillermo.
Dennis Snider
April 16, 2020
What a joy to deal with these folks. I was searching for some hard to find brushes for an 20 year old cabinet drill. The young lady who helped me went above and beyond to not only make sure I had the correct parts, but sent them out that same day. I would definitely order from Kauffmans in the future. Thank you for great price and service.
paul maxwell
April 11, 2020
kauffman had the hard to find part
needed to repair a Dewalt nailer
Thanks again hope I can use you in the future
Arthur Cramer
April 11, 2020
Kauffman Family Tool Repair had the part I needed when it couldn't be found anywhere else. I highly recommend this company. Great service also.
Bill Hope
March 27, 2020
Scoured the internet for replacement parts for my DeWalt DW618 (which is still being sold) and was only able to find them at Kauffman's. They shipped promptly and I found extra goodies in the package. Totally awesome!
Guest
February 28, 2020
Dremel, since purchased by Bosch, has discontinued producing some on/off replacement switches for some Dremel rotary tools manufactured over 25 years ago.
Kauffman Family Tool had 2 NOS switches in stock and emailed images of both to confirm their correct application. From where I'm sitting no other online company carried this particular rare switch.
Kauffman Family Tool runs an essential business the way most American companies used to operate long before computer algorithms changed the business model and eliminated the emphasis on customer service.
Suffering the humiliation of dealing with a dehumanizing monolith like Amazon is no longer required. Kauffman Family Tool Repair now has that power and it's doubtful Amazon will ever come close.
Guest
February 24, 2020
Great company to do business with. I was concern about getting a replacement for my very old, but versatile milwaukee drill. Not only did I get the part, but received it in 2 working days (remarkable). Thanks also for the chocolate mint. I can most assuredly say that you all are perfect examples of what customer service is all about..
thanks again
john
Wes
February 23, 2020
Ordered brushes for my 30 year old mitre box.
Arrived the next day!. Phil also pointed me to a motor repair service. Great people.
Included a mint in the shipment. Didn’t know my phone breath was that bad.
Guest
January 30, 2020
The switch showed up and was a perfect fit and works like new. Without your help that never would have happened. Good customer service is nearly impossible to find these days and I'm so glad I found KFTR.

Good job and thank you so much.
J.C.
January 22, 2020
Needed a replacement nose cone for my dad's old B&D screwgun. Years ago, he had removed it temporarily to be able to reach a screw in a tight corner. My little sister found it on the table and, not knowing what it was, threw it out. We learned what she had done right after the city picked up our trash. There's been bad blood in the family ever since. Tried buying dad a new screwgun, but nothing doing. He says, "Modern tools are weak!" (He's got a point...) I looked everywhere for a replacement and the folks at Kauffman were the only outfit that still sold parts for such an old tool. The part was shipped and arrived 2 days later, just in time for dad's birthday. Some of the best customer service I've ever seen! We tried the nose cone out on the old screwgun. Fits like a glove! My dad is overjoyed. He's super excited to do the drywall in our basement renovation with his fully restored screwgun. Thank you Kauffman!!! Peace reigns in our family once again. =)
Tammy Wright
December 29, 2019
I like this company. My part was professionally packaged and at my house in 3 days and I ordered it on Christmas day. Good part sawzall ready for another 10 years. Sincerely, Tammy Wright December 29, 2019
Joe Smetak
December 16, 2019
Your testimonials have a common tread. Obsolete and impossible to find parts. GREAT customer service. I received a guard link for a 19 year old Bosch sliding miter saw in days. This part should never need to be replaced short of user misuse. You had it. You are my go to guys. THANKS
Dan S
November 18, 2019
Ordered an armature that no other supplier had. Great service and the part worked perfectly. These folks know the meaning of customer service.
Ron Adams
November 15, 2019
I had just about given up on repairing my nearly 40 year old heavy duty 1/2 inch drill due to the fact that the spindle I needed is no longer being manufactured, but when none of the large online tool part suppliers could come through for me, KF Tool Repair did! They not only had the spindle, they had it at a good price and got it to me quickly. I installed it tonight, and my old buddy is back up and running like new. I couldn't be more pleased with the whole experience.
John Grimmet
October 28, 2019
have looked for a year for a knob for my old sawcat. You
had the knob. my searches are over. pleasure doing business with you
Lane Lecraw
September 21, 2019
I would like to thank Kaufman family tool repair for the exceptional service that was provided to me when my ridgid table saw quit working. They not only gave fast service, it was back to me in one week, they also offered to meet me near my home with it because they were traveling by which saved me an 1 1/2 hours of driving. The level of customer service that they offer is something that is rarely found anymore. They will definitely be my first call in the future and I will recommend them to all my friends. Thanks again.
Guest
September 5, 2019
I am very impressed with the level of customer service you offer. It is rare that companies take the time and effort to help out and follow up on such a low price order. I will remember you when I need to order the higher cost parts.
Guest
August 15, 2019
Thanks so much K Family tools. No one in the country had the screw for a Porter Cable sawzall but you. You sent my order out and I got it in two days. Now the sawzall is a tool again!
Tim Burke
August 14, 2019
Hi Kauffman tool repair. Thought I'd let
you know that I had no hope that I would
ever find the cord retainer that you offered. It's perfect, an exact replacement for what I wanted. Thank you !!!!!
Bud
August 7, 2019
So impressed with service! Only place I could fine parts for very old Milwaukee Skill saw. Ordered on a Saturday ... shipped on Monday ... saw back and running Wednesday. Thanks so much!
ED
August 3, 2019
All of the positive comments about KFTOOLREPAIR are well deserved.
J Stabl
July 2, 2019
I needed a simple part for my 30 year old Black & Decker mitre saw. I found KF Repair showed one on line. I contacted them and Kellie started to help me and did everything possible to make sure it was the correct one. I ordered it on Saturday and it was in my mailbox Monday. Kellie was great to deal with, so contact her and you'll be in great hands!
Phil H
June 13, 2019
Needed a difficult to find guard for a Bosch hedge trimmer. Part numbers had been superseded by Bosch and no longer available. Kauffman had 1 of the newer part numbers in stock but it was not clear whether it fit. Kellie was very helpful by sending photos and taking measurements to assure a fit before I purchased. I ordered the part on a Tuesday afternoon, it was shipped out Wednesday morning, and I received it Thursday afternoon.

Excellent service!

Phil
Pete
May 24, 2019
Had the switch for my Milwaukee drill at reasonable price. Ordered on Sunday, (we, KFTOOL, shipped on Monday) received on Tuesday. Wiring diagram included which, as it turns out, was very beneficial. Bookmarking this page!
Justin
May 22, 2019
I needed a housing part for a B&D string trimmer and I couldn't find it anywhere. I was afraid it was going to go in the trash, but I found this site and they had the exact part that I needed. It was shipped quickly and fit my trimmer perfectly. I will recommend this company to all of my family and friends looking to repair their tools instead of just throwing them away and buying new. THANK YOU Kauffman Family Tool Repair!!
R. Holley
May 14, 2019
The service and correspondence I experienced at Kauffman Tool is exceptional. “Kauffman Family Tool Repair” will always be my first choice when looking for repair parts, and will highly recommend you.
Thank you again,
E.D.
May 1, 2019
Great and quick service. Kauffman had a hard to find motor in stock for an 18 year old Milwaukee cordless drill. Tool is back in business for the next 18 years. Excellent service. Parts arrived fast and the price was very competitive as well.
Wayne
March 6, 2019
Glad you had the part I needed. Couldn't find the original part anywhere else. Part shipped quickly and arrived timely.
Les
February 25, 2019
Very helpful in getting my sawsall back working again. They had a discontinue part in stock. Excellent service.
Mike
February 22, 2019
Part is exactly as shown excellent delivery time. And the peppermint pattie was fresh! Thanks for the great service!
caren
February 9, 2019
Thank you for the fast delivery for the quality part.
Holmes Lumber, Ohio- Rick
February 8, 2019
Kauffman supplied and shipped a hard to find part for one of our specialty saws. The service was professional, the price was less than market, the delivery was much quicker than expected and kept up to date by email. I would recommend this company all professional businesses and homeowners.
Castiglia
January 22, 2019
Thank you for a quality product at a fair price with prompt delivery. I will definitely use you again for my needs and suggest you to my co workers.
Thank you
Tom
January 8, 2019
Great service… They had the obsolete DeWalt miter saw parts I needed and delivered them extremely fast. Excellent experience; highly recommended.
Guest
December 7, 2018
Thank you so much for your help! I have the magnet you sent me stuck to my tool box for the next time I need a part. Thanks!
Glenn Hughes
December 6, 2018
I am really happy with the service. In fact, I've told several friends if they ever need a part Kauffman is the first place they should go.

In fact, I just left Kauffman a 5-star review on Google
James
December 6, 2018
Thank you, both parts were exact parts that my old craftsman used. I put the parts in this am and they worked great.
Sears had stopped keeping these parts and I found your website by running the part numbers. I have junked tools
lately because of the same reason. Now that I know you stock alot of older things I will keep you in my favorites, because
I have always tried to repair not replace them if possible. Thanks so much for the fast and great speed of getting them to me.
I hope nothing breaks soon but if so, forget the others, your company will be first. Thanks again.
Guest
October 25, 2018
Very Heplfull with finding Obsolete parts and small parts that where needed. Thanks Don
Don C.
October 25, 2018
What a great store. Couldn’t find motor brushes or an elevating gear for my 46 year old Rockwell table saw. Only KF Tool had the parts, and at a very fair price. And they shipped fast. I am up and running in 3 days. Hard to beat.
Richard
October 13, 2018
Thank you so much for the timely and efficient repair. I was stunned to have the repair performed so quickly and at a reasonable cost.

You Will see me again.
Dale
October 3, 2018
Parts got here, and installed. I have not yet tried it, but I see no reason why the sander won't work. I am just impressed that you folks have the parts. I checked about a dozen internet sales companies, and you were the only ones to have the parts.
Dan
September 29, 2018
The part fit perfectly and the saw is back in action. Your “magnet” is affixed to one of my tool chests…guess whose name is readily available the next time I need parts…no need to spend hours searching on the WEB again to find a “go to” parts supplier. Thanks again
Mark
July 31, 2018
Thank you guys so much, I searched all over the web for that part. It is apparently a discontinued part, so much appreciated you having one in stock.
Daniel
June 28, 2018
I received my order very promptly and packaging was high standard. Your company is great to deal with and will keep in mind for future problems.
Dave
June 23, 2018
I broke my switch about 9 months ago and until I found you guys I was dead in the water. There were a number of websites that said they had the switch but after inquiring (actually ordering) they all said it was obsolete. So I’m delighted to have found you guys and the switch.
Thanks again for the Personal service it’s much appreciated.
Tom Higgins
January 25, 2018
Kauffman filled my order when nobody else could. Service was quick, and the item came suitably packaged. They are nice, friendly, helpful folks to work with. Give them some business, so it doesn't all go to Amazon!

Tom Higgins
January 25, 2018
Steve
January 25, 2018
Thank you so much for your help today in locating my needed parts, completing the billing and shipping activities, and most of all, your prompt phone calls to complete this transaction. You provided great customer service and I will highly recommend your company to friends, family and others that are in need of supplies.
Charlie
January 23, 2018
Purchased a new/sealed from factory, Milw. Belt Sander switch. This new switch was defective. Thank you for trusting that switch was bad and being able to supply a second obsolete switch, so I am back up and running. Wonderful people to deal with.
Hans
January 22, 2018
I needed a switch for me sears angle grinder and every place I looked ,I was told that it was obsolete until I came to your site.and the rest is history.Thank you very much and I will install the switch tomorrow
Bob Joyce
January 22, 2018
I was unable to find a switch for my Hitachi table saw on any site, but you were able to get one to me within a day. Thanks so much.
   

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